American Home Health was overwhelmed by manual patient referral intake. Referrals arrived via fax, requiring staff to manually review documents, enter data into their system, and assign the appropriate resource. This process was slow, error-prone, and resulted in lost referrals and missed revenue opportunities.
Using CodeConductor, we built a custom AI-powered intake application that automatically extracts referral data from faxed documents, structures the information, and routes each case to the correct internal resource. What once took hours of manual work now happens in minutes.
As a result, American Home Health doubled the number of patient referrals they could process and significantly increased revenue without increasing headcount. The system not only accelerated operations but prevented referral leakage that was previously costing the company growth.